Yes. Every order has a built-in chat powered by TalkJS. Access it from your order detail page. Use this for delivery coordination, asking questions, or resolving issues before raising a formal dispute.

Open a dispute within 72 hours of delivery. Go to your order page, click "Open Dispute", and describe the issue. Our team reviews all disputes and will issue a refund to your balance if the claim is valid.

Orders can only be cancelled if the seller has not yet started delivery. Once delivery begins, cancellation is at the seller's discretion. If you have an issue, open a dispute within 72 hours of delivery.

You have 72 hours after receiving your item to confirm delivery or open a dispute. After 72 hours, the order is automatically confirmed and funds are released to the seller.

Delivery method depends on the listing type. Accounts and digital items are delivered automatically through the platform. For boosting services, coordinate with your booster via the order chat.

For accounts and items with instant delivery, purchase details are provided immediately upon successful payment. For boosting services, the assigned seller will contact you through the in-order chat to coordinate and initiate the service.

Browse to the item you want, click "Buy Now", and confirm the purchase. The amount is deducted from your GamerMart balance instantly. If your balance is insufficient, you will be prompted to top up before completing the purchase.